Welcome to the TK4 Residence website. These Terms and Conditions govern your use of our website and services. By using our website, you agree to these Terms and Conditions.
Use of the Website
You may use the TK4 Residence website for lawful purposes only. You may not use our website to engage in any conduct that violates applicable laws or regulations, interferes with other users’ enjoyment of the website, or harms TK4 Residence or its affiliates.
Ownership and Copyright
The content on the TK4 Residence website, including text, graphics, logos, images, and software, is owned by TK4 Residence or its licensors and is protected by copyright laws. You may not copy, reproduce, modify, distribute, or display any part of the website without our prior written consent.
To make a reservation through the TK4 Residence website, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account.
All reservations are subject to availability and confirmation by TK4 Residence. We reserve the right to refuse any reservation at our discretion.
Rates and Fees
Our rates and fees are subject to change without notice. The rates quoted on our website include taxes and service charges, unless otherwise specified. Additional charges may apply for extra services, such as airport transfers or laundry.
All room rates and fees are in Central African CFA Franc BEAC (XAF) and include:
– 19,25% VAT
– Tourism Tax of XAF 5,962.5 per apartment per night.
We require full payment or a deposit at the time of reservation. We accept payment by credit card or bank transfer. We also accept MTN Mobile Money, Orange Money, Visa, MasterCard, and American Express.
Payment Guarantee Policy
A valid credit card guarantee is required at time of booking and a reservation will be deemed confirmed after processing of all deposits and payments according to the below terms. The residence reserves the right to release bookings without prior notice if full payment is not received on time. Confirmation is also subject to receiving all guest names, particularly for multiple apartment’s bookings.
An online payment link is available for secure credit card payments and the card utilized for this (and all online bookings) must also be presented by the card holder upon check-in, accompanied by passport or ID verification.
You have some flexibility. Free changes or cancellations of booking is permitted at least 48 hours before arrival. Bookings cancelled less than 48 hours before arrival are not subject to a refund. Residence management reserves the discretion to deviate from this policy on specific apartment types when cancellation is less than 48 hours before arrival.
We understand that unforeseen circumstances can arise, and we strive to be flexible and accommodating. If you need to cancel your reservation due to a medical emergency, natural disaster, or other extenuating circumstance, please contact us as soon as possible. We will do our best to work with you and find a solution that is fair for both parties.
Early Departure: At check-in, the front desk will verify your check-out date. Rates quoted are based on check-in date and length of stay. Should you choose to depart early, price is subject to change.
We reserve the right to cancel or modify bookings where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the booking contains or resulted from a mistake or error.
Totals listed here are estimated based on current taxes and exchange rates (if applicable) and do not include additional fees/charges that may be incurred during your stay payment.
Arrival and Departure
Check-In: 14:00 hours/2.00pm. Earlier access is subject to availability on day of arrival
Check-Out: 12.00 hours/12.00pm. For guests requiring a later check-out, a fee equal to 50% of the room rate is applicable up to 18:00 hours/6.00pm and a full night’s rate is required after this time.
Identification: All guests must present a valid identification at time of check in.
You are responsible for any damages caused during your stay at TK4 Residence. Any damages will be charged to your credit card or deducted from your deposit.
Pets/Smoking: No pets or service animals are allowed on TK4 Residence’s property. Smoking is not permitted except in designated smoking areas. Failure to comply with these rules may result in immediate termination of your reservation without refund.
Minimum Age: There must be at least one guest of minimum 21 years of age, with a valid credit card in their name, present upon check-in. This guest must be holding the payment for the travelling party against this credit card.
TK4 Residence is not liable for any loss, damage, injury or illness that occurs during your stay, except to the extent caused by our negligence or willful misconduct.
These Terms and Conditions are governed by and construed in accordance with the laws of Cameroon. Any disputes arising out of or related to these Terms and Conditions will be subject to the exclusive jurisdiction of the courts located in Buea, Cameroon.
Modification of Terms and Conditions
TK4 Residence reserves the right to modify its Terms and Conditions at any time without prior notice. Any updates to the Terms and Conditions will be posted on our website with the date of the last revision.
If you have any questions or concerns about our Terms and Conditions, please contact us at email@example.com